Customer Feedback: Page 4
Here's what you've been saying (marks out of 10 given by you!):

10/10 Very pleased with the service received. Thanks to Jason and the rest of your team. Mr S. Basildon Branch,
January '10.

10/10 Really happy. Great service!! Mr W. Basildon Branch, January '10.

10/10 Best customer service by far. Mrs H. Basildon Branch, January '10.

9/10 The only reason I have not awarded full marks is that I had to pay for the work! Mr S. Basildon Branch, January '10.

9.5/10 This was the first time I have used MotorAid and found the standard of service was much better than a *****. Jason who dealt with my car was very knowledgable about my Audi A3, he answered all my questions honestly. Overall why would you want to go to a ***** when you could go to MotorAid. I would recommend MotorAid to anyone who has an Audi, Merc, BMW or VW. Mr M. Basildon Branch, January '10.

10/10 Helpful staff, good service on my Mercedes E-Class at sensible costs. Have recommended to many people. Will use again for my VW Golf. Mr N. Hainault Branch, January '10.

7.75/10 Overall impressed with quality of service. Only blemish was the failure to collect my car on day of service: had to
re-arrange for another day. Mr H. Basildon Branch, January '10.

10/10 Excellent as usual! Mrs A. Basildon Branch, January '10.

10/10 Excellent service. Dr A. Basildon Branch, January '10.

10/10 Very pleased to be kept informed of progress and consulted prior to fixing problems. Mr S. Basildon Branch,
January '10.

10/10 Many thanks for your prompt and quick turnaround. TW. Commercials Branch, January '10.

10/10 Completely satisfied. Mr C. Commercials Branch. January '10.

10/10 We were recommended to you by a neighbour and are pleased that we took up that recommendation. An excellent service to date and long may it continue. All your staff have shown care and attention at all times. Mrs B. Basildon Branch, January '10.

10/10 Very satisfied with service and costings. Mr S. Basildon Branch, December '09.

10/10 Outstanding service by the team who went out of their was to aid and assist on Christmas Eve ensuring I had my car in time for Xmas. I was very grateful and extremely impressed with their attitude and service: second to none! Mrs Y. Hainault Branch, December '09.

10/10 Appreciate the pick up service and always pleased to see Andy (p.s. Love the air freshener). Mr F.
Commercials Branch, December '09.

10/10 No problems! What I wanted is what I got! Mr R. Commercials Branch, December '09.

10/10 Francis Martin is a credit to your business. Brilliant customer skills. Mr C. Hainault Branch, December '09.

9.25/10 Very friendly service, will definately use again. Mr L. Hainault Branch, December '09.

10/10 I have always been very satisfied with your performance so I awarded top marks. Mr M. Basildon Branch,
December '09.

7.25/10 Even the coffee is great! Mr P. Basildon Branch, December '09.

10/10 Job done quickly and efficiently at a sensible cost. Very happy customer. Mr W. Basildon Branch December '09.

10/10 The car was returned before the time requested which was much appreciated. Top class service. Mr B.
Basildon Branch, December '09.

10/10 Very knowledgable and helpful. Mr W. Commercials Branch, December '09,

10/10 I found we had a wiper problem, phoned the branch; the vehicle was in and repaired all in one day. Excellent service. Mr C. Commercials Branch, December '09.

 

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