Customer Feedback: Page 3
Here's what you've been saying (marks out of 10 given by you!):

9/10 I was very pleased with the service provided by MotorAid. Mr H. Basildon Branch, November '09.

9/10 I gave straight 9's because I am so satisfied with the whole MotorAid operation. Mr O. Basildon Branch, November '09.

9/10 Very welcoming on arrival, quick to get me in and back out on the road. Ms F. Basildon Branch, November '09.

10/10 [Your staff are] always trying to help. Will also try to fit our vehicles in, even when I ring late. Mr F. Basildon Branch, November '09.

10/10 Thank you for dealing with my car problem so efficiently. Ms C. Basildon Branch, November '09.

10/10 Because of the good service and efficiency of staff we keep coming back. There is no comparison to a ***** dealer.
Mr G. Basildon Branch, November '09.

10/10 Excellent service and honest and friendly staff. Thank you. Mr M. Basildon Branch, November '09.

10/10 It was my first visit to your services and was really impressed with service and was treated well (lots don't explain things being a lady driver) and I really liked your help. Mrs K. Basildon Branch, November '09.

10/10 Very impressed. You would do well expanding to other parts of the UK. Mr N. Basildon Branch, November '09.

10/10 Excellent in an emergency, and I enjoy the 'banter'. I know that I can rely on this team which, after many years in the taxi business, is a very rare luxury. Mr T. Basildon Branch, November '09.

10/10 As a first time customer I was very impressed with all aspects of your service. Mr S. Basildon Branch, November '09.

10/10 Very Good. Mr H. Commercials Branch, November '09.

10/10 Many thanks. Mr G. Hainault Branch, November '09.

10/10 From my experience everything is perfect. Mr S. Commercials Branch, October '09.

10/10 Absolutely great. Will always use & recommend MotorAid. Mr T. Commercials Branch, October '09.

10/10 On all three visits to MotorAid Basildon, we have been over the moon with service and cost. Keep up the good work!! Mr M. Basildon Branch, October '09. Won the November prize draw.

10/10 I would certainly recommend you to others. Thank you everyone! Ms I. Hainault Branch, October '09.

10/10 Always great service. Mr H. Commercials Branch, October '09.

9.25/10 Very helpful, will use again for next service. Mr B. Commercials Branch, October '09

10/10 From the point at which I made an initial enquiry for a Service estimate, until the point at which I collected my car, the Customer Service was exemplary. Customer recognition was impressive as was courtesy and service delivery. Excellent!!
Mr B. Basildon Branch, October '09.

8.25/10 Had to call back to the branch, Service 'A' still on dash read out. Otherwise all very good. Mr C. Basildon Branch, October '09.

8.75/10 Francis is ace! Mr W. Hainault Branch, October '09.

10/10 Excellent service, very polite staff, great value for money, definately coming back! Mr W. Hainault Branch, October '09.

9.75/10 Very helpful to gave the car collected and delivered. Ms J. Hainault Branch, September '09. Won the October
prize draw.

10/10 Staff always willing to help when small items go wrong or minor repairs required (e.g. Boot hinge) at short notice.
Mr A. Hainault Branch, September '09.

10/10 Excellent performance. Thank you. Mr R. Basildon Branch, September '09.

10/10 Everything was fine! Ms H. Basildon Branch, September '09.

10/10 If you could reduce the bill for OAPs I'll be very grateful. Otherwise very satisfied. Mr G. Basildon Branch,
September '09.

8.25/10 Move closer to Southend. Mr W. Basildon Branch, September '09.

9/10 Very helpful, polite and friendly. Mrs R. Basildon Branch, September '09.

8.75/10 So much easier and better service than going to ***** dealer. Mr H. Hainault Branch, September '09.

10/10 Excellent. Mr Q. Basildon Branch, September '09.

10/10 Very happy with service and professionalism. Miss W. Basildon Branch, September '09.

9/10 Keep the coffee drawers [in reception] topped up :). Mr L. Basildon Branch, September '09.

10/10 Owen, Francis and the boys are simply too helpful. Really 150% satisfied person. Mr R. Hainault Branch,
September '09.

10/10 Everyone was very friendly and I was happy with the service. Miss C. Hainault Branch, September '09.

10/10 Excellent service. Makes ********** look poor service and overpriced. Mr C. Hainault Branch, September '09.

 

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